I recently discovered that it is hard to push water up a hill. For me that is writing, while I enjoy it as a leisure activity, it is not the best way for me to deliver my message. So Blog if your love to write, Shoot video if that in person, on stage is what you need and do a podcast if you you find comfort in talking and not being filmed.
The amount of literature on how to be a good salesperson is so voluminous you might think that it’s nearly impossible to compete with other salespeople who have read all the books and listened to all the tapes. However, being a good salesperson comes down to being an approachable person who knows their product. Here are five stellar sales tips to get you started on being such a successful salesperson.
1. Speak with Confidence: Starting right now, eliminate every wishy-washy word from your vocabulary. No more saying ‘might,’ ‘probably,’ ‘maybe,’ ‘seems,’ or any other word that sounds like you don’t know. If you don’t know, then say so. These words also soften the strength of your pitch without adding anything. Eliminate them immediately and you’ll see the difference.
2. Use the Customer’s Words: When you sit down with customers, they’re going to tell you what they want and what they are looking for. Instead of giving them your usual pitch, use their words within your pitch. This means listen to the terms they use and repeat them. You’ll be answering their needs specifically and it shows you’re attentive as well. Plus, you’ll be meeting customers on their terms, not yours, which makes them feel better about the sale.
3. Diversify Your Communications Portfolio: Most salespeople grew up making phone calls and doing in-person contacts. In this day, people use all sorts of different media platforms on the Web and through other means to reach and maintain contact with customers. Learn to use these low-cost tools as one of many ways to reach new customers and maintain contact with old ones.
4. Set Yourself Up as an Authority: You may already be working hard as a salesperson, but part of doing your job is positioning yourself to be a trustworthy resource for customers to come to. Write articles for websites and other sources to demonstrate your knowledge of business and to give to customers as an example of your acumen.
5. Stay Current: Of course, be aware of the changes in your business, but also stay conscious of the changes in your customers’ business as well. Remember to also keep up on the personal lives of your customers, sending them well wishes throughout the year and whenever they see big successes as well. It’ll show you’re not just about sales, but an interested person as well, who is well worth keeping in contact with.
Any questions of if you would like to chat contact me through Scapes at http://www.scapes.ca
As a lot of you know I run a small business marketing company – Scapes Consulting as well as writing for this blog. I have been focused on bringing internet marketing ideas to the local bricks and mortar type businesses that don’t normally know how to enter this strange new marketing world beyond just putting up a website.
I have noticed as business is picking up I have had less time to commit to producing new articles for all my Bootstrapping Friends. Well I decided that I will share the video’s that I have created for my local clients with you guys as well. A lot of the information in them is just as important for my readers that are here as well.
It also does not matter where in the world you are my company would be able to help you with any of the concepts that I talk about.
When we start off in business, we often do so because we have a great strength. Whether, you’re a terrific salesperson or an intrepid designer, your strength is the vehicle to make you money. Unfortunately, it only takes about a week into your business when you realize what you do poorly. This can be customer relations, accounting, or…well, practically anything and everything that can go wrong when it comes to running a bootstrapped business. So what do you do? You only have so much time and effort, so do you build on strengths or fix weaknesses?
A little perspective: Almost everybody will always focus on their weaknesses instead of their strengths. This is true on a large scale too. There are 40,000 clinical studies on depression, but less than 400 on joy. Think back to being a kid—did your parents give you as much praise for your A+ in school as they did scolding for your C-? Probably not. Overall, weaknesses are seen not as areas we are lacking, but as Achilles Heels that are bound to destroy us and our business in the future.
But this isn’t the case. In fact, our weaknesses are areas where we need to work with over time. Just because we don’t do something well at this very moment, doesn’t mean we can’t become very skilled at it in the future. Instead of looking at these spots as weaknesses, plan for more time or do a little more reading in these areas, but most importantly accept that you are going to need do some extra work as a matter of course. Many weak areas can also be aided by special learning software and assistance from others in order to bolster your business until you can get up to the appropriate standards. But remember—a weakness worked at doesn’t become a strength.
Moreover, your weaknesses don’t generate income, your strengths do. So accept your weaknesses—outsource the work, find tools to help you, or spend a little more time on these areas—but build on your strengths because they are what will make or break your business in the long run. As your business becomes more successful because of these strengths, you’ll be able to hand off more of your weaknesses to other people. Thus, the damages your weaknesses do may only be short term, but the benefits of your strengths will define your future success.
For many people who run businesses that are located in offices, their bodies don’t seem like vital investments. Sure, if you were a cook or a construction worker, your physical wellbeing might be something you invested in. After all, it’s the only way to make money. But office workers tend to think that they only need their thinking, which doesn’t depend on physical wellbeing, right? Wrong! How you take care of your body is vital to how well you can work; whether you crush rocks or philosophize.
One place to really make this happen is with your diet. It might seem odd…can diet improve my business? The answer is a definitive yes. For most, work is where we eat poorly, because we’re always on the run and in a hurry. We just simply don’t have time to make a good meal happen. After considering the next few paragraphs, you may start to treat your diet like you would a client.
Firstly, there are many different foods which can improve not only your energy, but also your ability to think and make decisions. No, this isn’t coffee. It’s extra supplements such as vitamin E and fish oil. These nutrients, found naturally in many foods, have been demonstrated to increase thinking ability. You can easily find these foods around as many restaurants allow you to substitute beef or pork for fish in many their dishes.
On that point, avoid any fatty foods. Even if you are in the best shape of your life, a fatty meal will slow you down because your body has to process it. This mean you work slower, you think slower, and you are simply less motivated. You may still feel into your work, but you’ll be working at a decreased rate compared to how you might work had you had a lighter meal.
The same goes for the beverages you drink. Many drinks give you a short burst of energy, but they’ll make you crash later. Sodas and similar drinks provide you with sugar for energy, but many of these sugars are hard for your body to work with, so you’ll end up spending more energy in order to digest them. Instead drink water or other natural fruit juices. Tea is a great alternative to coffee that can still wake you up in the morning, but isn’t as harmful; especially compared to espresso drinks.
Generally speaking, your body is an investment as well. Just like you would invest in worker safety and appropriate training, take the time to do so with your diet. Just like your business in general, what you put in is what you get out. Your body in this sense is a tool to make your business run at its optimum rate. With a poor diet, you may be able to work, but you’ll be doing a worse job comparatively.
And hey, you may end up looking and feeling better in life in general as well.