Posted in: Quotable Business
If you can’t explain it simply, you don’t understand it well enough.
Albert Einstein
This post will show you exactly why being simple in explaining your business can be the difference in sales or no sales.
See how easy that was? In one sentence I gave you the entire overview of this article. No fluff, no overdone explanation, no rambling. That is the perfect example of why being simple, to the point and straight forward in any conversational material can mean the difference in someone skipping it, skimming it or remembering it. Bootstrappers know that time is of the essence and saving any amount of time you can is always great for business. So, why do we always seem to get into a constant ramble session when someone asks us what we do for a living? Why do we not have out elevator speech prepared and memorized (or at least the basis of it, I mean, after all we don’t want to sound like robots)?
This is an excerpt about how people see/remember ads that I found in Guerrilla Marketing - a book by Jay Conrad Levinson. I am sure this list is from before the book itself, but that’s where I found it. If you know of its original origins, I’d love to hear about it in the comments.
So, if that’s true, why would you rely on the conventional methods of showcasing what you do? Why not come up with a completely memorable conversation that, when spoken fluently and efficiently, can result in immediate sales? People are in a hurry and also very bored. If you keep them bored or make them believe what you’re doing is not of a benefit to them, they are sure to move on and forget about you.
The elevator pitch
One way to make sure you are in the proper “speed” position in business explanation is to come up with an elevator pitch. It’s a simple 30 second round up of what you do, and why the person you’re talking to should buy your product. The trick is to not sound forceful and always make sure you play into the persons needs; make them believe they need you or your product/service, and you’re sure to gain a customer.
I’ve recently come up with a business elevator pitch and have used it 2-3 times on people inside lines at the store and it worked out well; I gave them my business card, they both have called to set up meetings, and one of them is 100% ready to begin the work but wants to meet up to finalize details. If I were to sit there and mumble over my words the entire time, do you think he would have called? I doubt it.
The 15 word business statement
This is a simple, one sentence answer to what your company does and what it’s all about. Some consider it a “slogan” but I consider it so much more, and you should too. These 15 words can make or break your initial results when someone reads it or hears it out loud.
For my blog design business, I have two that I use regularly and have recently stuck it out with the current one because it conveys everything more clear to my visitors.
Our designs don’t just look good - they increase your profits
I kept it to 10 words, it explains that I am a designer, and as a result of hiring me, your product will look good and also increase your profits. Now, how many business owners can relate to wanting to increase their profits? I know I can!
There is a great power in making sure your statement’s are quick and to the point. They have instant impact, keep your readers/listeners attention (Lord knows we all have short attention spans) and hopefully, increase your chance of a sale or follow up meeting. Try it out today; come up with 15 words or less to explain your business and test it out on a few people and see how well it’s received.
Everything should be made as simple as possible, but not simpler.
Albert Einstein
About your website/company
Everyone has them, and no one reads them (normally). What are they? The little “About” pages on your website, the section on the back of your flyer detailing who you are and what you do, the information on the back of your business card. Why are these things so important but so overlooked? I’ve seen countless people write up 1,000 or more words in their about page, linking to various myspace accounts they have or youtube videos that are totally unrelated to their profession and also unprofessional in many ways.
Your about page should also be simple and to the point. One paragraph should explain everything. If you want to go into more detail after the overview paragraph that is fine, but outline it and detail it so the reader knows that the first paragraph is what your website / company is about.
If you view our About page, the first introduction is a definition of what bootstrapping is, gives a couple sentences about the website (the most recent news) and then re-states what bootstrapping is and how it’s useful to small business owners. Simple, direct and to the point.
Whatever you do, don’t ramble
I know everyone has done this at one time or another; You’re sitting across from a friend of family member and you’re bursting with excitement about your business and begin explaining it. From the introduction of your conversation you are already off on the wrong foot talking about the minute details of how the company runs, the new printer paper you got thats eco-friendly, the fax machine that lights up with five different colors and the new socks you bought that help keep you comfortable when you’re at the meetings you attend. WHY?
Regardless if they’re your friends or family, rambling like this with them just sets you up to ramble with others as well, which is NOT what you want to do. Habit is great, but a bad habit (like rambling) is HORRIBLE for business. So, if you take anything away from this article, please remember K.I.S.S. (Keep It Simple Stupid)
Spelling God
April 11th, 2008 at 2:03 amAt least spell correctly in your title, please!
“This post will show you exactly why being simple in explaining your business can be the difference in sales or no sales.
See how easy that was? In one sentence I gave you the entire overview of this article. No fluff, no overdone explanation, no rambling.”
Yeah, but I barely even read that much — and no more — because of your poor proofreading. Quality of presentation matters.
Mike Smith
April 11th, 2008 at 2:27 amThank you for pointing that out “Spelling God”
El Miatzi
April 11th, 2008 at 8:54 amthe spelling thing is ok… but the point made is interesting… so simple that it misses a novice (like mi) too often…
Jim
April 13th, 2008 at 8:16 amSometimes people can’t see the Forest, for the leaves.
Mike Smith
April 16th, 2008 at 8:47 pm@El Miatzi - Thank you for looking past some spelling mistakes. I never said I was a professor or English Major in college
ANd yeah, simple is often overlooked. Many people think it’s “in the details” but attention spans are very short now with people, so simple is key
@Jim - Yeah. exactly
Gary Loftis
June 22nd, 2008 at 5:19 pmIf you are interested in the time, you don’t want to know how a watch works. If you are in business, you only want to know how to solve your problems and increase our profits. WIFM - “What’s in it for me?”