Written on Monday, June 16th, 2008 | Small Business | 2 Comments
Bootstrapping involves a lot of thinking outside the box and this post is no different. Cage fighting has grown in popularity in the recent year or so and since I’ve been a fan for 6-7 years now, it was the perfect time to talk about how cage fighting (mixed martial arts, the UFC, WEC, ect) can relate to small business.
Written on Thursday, May 29th, 2008 | Small Business | 4 Comments
If you were on vacation, sick, too tired or just plain sick of working 16 hours a day, would your small business still function? What about if you’re a blogger; would your website still run properly or would it fall off the face of the earth?
I recently wanted to answer this question myself on this blog. If you haven’t noticed, I last posted 1 week ago. I wanted to see what a one week disappearing act would do to the blog and see if it could hold its own if I just wasn’t able to post. Yes, I had posts lined up and I have friends who I could have had guest post awesome bootstrapping articles for you to read, but with them posting, my tests wouldn’t have shown the same results. So for the past week, I’ve been sitting by tracking results on the blog and I have to say, I think the results are about what I thought they would be.
Last thursday, I had 337 subscribers. I watched this past week as the number went up, went down and came back up again. Today, the number is 336. Fluctuations in feedburner stats are normal so seeing only a 1 subscriber drop after 1 week, I am not worried at all about it and see it as a positive result.
These results were just about the same. I just launched the newsletter recently so the subscriber count was at 11 at the time of this test. In the week this past week, the number has doubled. A definite success and something I know will continue to slowly grow over time, weather I post all of the time or not.
This part of the study came out about the same. Minus the stumbleupon and other social media traffic I got from a few posts, the traffic pretty much stayed the same. With only a 4-5% decrease in traffic from last Thursday to today, I see this as a pretty standard indicator that my bootstrapping blog traffic can remain about the same if I had to take a small break.
Don’t worry; I am not taking these results as a free way out of writing on a normal basis. I want to provide the best bootstrapping and small business marketing information that I can, on a regular basis. I only did it as a test to see if for some reason I couldn’t be here, if the website would still run as normal.
How about you? Will your small business survive without you for a few days, a week or a month? Let me know if you’ve ever had something like this happen to your business. Were the results the same as mine?
Written on Thursday, May 15th, 2008 | Small Business | 13 Comments
So you’re a freelancer, a copywriter or any type of small business owner for that matter, and you’re wondering why your growth isn’t as strong as you expected it to be? You’re stumped as to why your profits are barely reaching half of it’s potential when you know your product or service is top notch. You’ve got a website setup with all of the necessary information that any potential client would need to read in order to understand your product or service but yet you don’t get the flood of cash like you thought. Well, if that is you, you’re not alone.
Small business owners need to understand that blogging is not just for the teenagers or just another fad; it’s a powerful business tool that can help you gain exposure to an entirely new audience that you would have otherwise missed entirely. This holds true for any small business owner that is looking to expand and gain exposure, revenue and branding in their target markets. Below you will find ten reasons why I, and many other marketing authorities believe small business blogging is essential to your business’ growth. (please note they are in no particular order of importance).
Written on Wednesday, May 14th, 2008 | How-To, Small Business | 1 Comment
If you never knew you were doing something wrong, would you change? If you thought for your entire life that the way you conducted yourself and your small business was the proper way, would you consider that you might be wrong? Odds are you wouldn’t, but feel free to let me know in the comments section how you would handle yourself in that situation, I’d love to talk with you and see how we all would handle that situation.
Customer feedback is essential to your business; but why? If you’re customer feels great about your business and gives you a testimonial to showcase on your website, in your brochures and other print material, doesn’t that show you that you’re doing something right? Well, that is the perfect scenario but the majority of the time your customers won’t give honest feedback unless they’re asked for it; so ask.
There are many people out there that will tell you that you need to stick a ‘feedback form’ on your website and leave it at that. Or maybe they suggest that you send out a mass email to every client you’ve had or every email on your list. Doing the latter would result in 100+ emails being sent out all titled “Dear Valued Customer”. This is the absolute WORST way to attract attention to yourself and will undoubtedly result in 100+ emails being deleted. Generalizations just won’t work.
People want to feel like they’re part of a relationship with your business, like their opinion is truly valued and appreciated. In doing this, you’re catering to their ego’s and ensuring that they’ll give you a 100% honest review of your product or service. Without the personal attachment, they could care less and will throw your letter away or delete your email or totally disregard the big “GIVE ME FEEDBACK” button your website is now showing.
The easiest way to instill the personalized touch to your customers is with a hand written letter. Yes, you heard me right, hand written letters. I know you’re thinking it sounds crazy, but if a bootstrapper knows one thing, its how to maximize your productivity in a short amount of time to ensure you get the most out of your time. What does this mean for you? Simple; you’re going to see exactly how to streamline this method while keeping the personalized touch you need in order to get the customers attention long enough to get their honest opinion.
If you remember a while back in my The art of the email: Long emails are better for business article, I talked about a firefox plug-in named “Signature“. Well, we’re going to try something similar, but with handwriting. How you ask? Get a sheet of your stationary and get a pen; once you’ve got this far, you’re half way there. Now, write out a letter like you would to any client or customer you’ve just done business with except you need to leave out the introduction line and salutation.
So, you’ve got the entire body of the letter wrote out explaining how you valued their business and loved working with them on their project right? You’ve signed the bottom and you have everything setup except the welcome note at the top. Great! Now take this piece of paper and photo copy it 100+ times (1 sheet for every client you’re going to mail). On each sheet, now you only need to write out their name and a brief introduction paragraph to ensure that you’re giving that personalized touch that reaches their heart
Well, not literally, but if you’re into that kind of thing, go for it. Personally, I use a sponge thats slightly damp to close my envelopes. The main thing to do during this process is to HAND WRITE the name and address of the person you’re contacting on the envelope. You might even want to write “Thank You” on it down towards the right or left of the envelope, just to give it that extra pop. Seeing a hand written letter gets a drastically higher open rate compared to a printed piece of envelope with a bright red “OPEN” sign on it so take advantage of this.
This post was inspired by an article I read at another website recently: How to seek feedback and I just wanted to expand on it. If you’re not a reader over at Trizle yet, I’d highly suggest checking the site out. Andrew is a great guy and someone who knows a LOT about business; and constantly is posting about it.