The amount of literature on how to be a good salesperson is so voluminous you might think that it’s nearly impossible to compete with other salespeople who have read all the books and listened to all the tapes. However, being a good salesperson comes down to being an approachable person who knows their product. Here are five stellar sales tips to get you started on being such a successful salesperson.
1. Speak with Confidence: Starting right now, eliminate every wishy-washy word from your vocabulary. No more saying ‘might,’ ‘probably,’ ‘maybe,’ ‘seems,’ or any other word that sounds like you don’t know. If you don’t know, then say so. These words also soften the strength of your pitch without adding anything. Eliminate them immediately and you’ll see the difference.
2. Use the Customer’s Words: When you sit down with customers, they’re going to tell you what they want and what they are looking for. Instead of giving them your usual pitch, use their words within your pitch. This means listen to the terms they use and repeat them. You’ll be answering their needs specifically and it shows you’re attentive as well. Plus, you’ll be meeting customers on their terms, not yours, which makes them feel better about the sale.
3. Diversify Your Communications Portfolio: Most salespeople grew up making phone calls and doing in-person contacts. In this day, people use all sorts of different media platforms on the Web and through other means to reach and maintain contact with customers. Learn to use these low-cost tools as one of many ways to reach new customers and maintain contact with old ones.
4. Set Yourself Up as an Authority: You may already be working hard as a salesperson, but part of doing your job is positioning yourself to be a trustworthy resource for customers to come to. Write articles for websites and other sources to demonstrate your knowledge of business and to give to customers as an example of your acumen.
5. Stay Current: Of course, be aware of the changes in your business, but also stay conscious of the changes in your customers’ business as well. Remember to also keep up on the personal lives of your customers, sending them well wishes throughout the year and whenever they see big successes as well. It’ll show you’re not just about sales, but an interested person as well, who is well worth keeping in contact with.
Any questions of if you would like to chat contact me through Scapes at http://www.scapes.ca
I do agree to these tips, We all know that being a sales person is not an easy thing but if you follow this tips it can somehow help you to improve your sales.Nice article keep on posting !
Some great tips here. I especially like number 2, people will always be more interested if you give them what they want, which can easily be done if you talk their talk.